Terms & Conditions
CONFERENCE CANCELLATION AND REFUND POLICY
Cancellations must be received in writing - mail, email or fax - to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates. If you have not received acknowledgement within two business days, please contact the Conference Managers - Leishman Associates on (03) 6234 7844.
If you are cancelling any or all aspects of your booking: registration, accommodation and/or a tour, this can be done with one correspondence to Leishman Associates.
Cancelling your Conference Registration
Cancellations postmarked on or before, 6 October 2008, will incur a fee of 50% of the registration amount. No refunds will be made for cancellations for the Conference postmarked after 6 October 2008, however substitutions may be accepted.
Cancelling your Accommodation
To confirm your booking, your one night’s deposit – in cash or via your supplied Credit Card – will be transferred to the hotel you have selected. On check out you will be responsible for payment of remaining nights and any incidentals. In some cases where a credit card has been supplied to hold a room, on check out you will be responsible for all nights accommodation and incidentals.
Please contact Leishman Associates to cancel your accommodation prior to the conference. If you need to cancel your accommodation booking within 30 days of your arrival date, any refund whether cash or credit card, will be subject to the hotel cancellation policy. Therefore no accommodation refund can be guaranteed within 30 business days of the conference.
If you alter your accommodation booking after you have checked in, please deal directly with the hotel. If you arrive 24 hours later than your indicated arrival day you may find that you have forfeited your deposit.
INSURANCE
Registration fees do not include insurance of any kind. It is strongly recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses.
The Insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.


